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How lottery1 Handles Your Personal Data

At lottery1, we take the privacy of your account seriously — every piece of information you share with us is handled with care, stored securely, and never sold…

Data never soldEncrypted at restAccess on requestIndia accounts coveredContact us any time
lottery1 How lottery1 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about your personal data, want to request a copy of what we hold, or need to raise a concern about how your information has been handled, our…

Email Privacy Team Send your data request or privacy concern directly to our dedicated privacy inbox. Include your registered account email so we can locate your records promptly and respond within 72 hours.
Live Chat Support Open the live chat window on lottery1.co any time you need to ask a quick privacy question. Our support agents can escalate data access or deletion requests to the privacy team on your behalf.
Account Settings Portal Log in to your lottery1 account, navigate to Settings, and use the Privacy section to download your data, update marketing preferences, or submit a deletion request without contacting support.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security at lottery1

We have put specific technical and organisational measures in place to protect your data at every stage — from the moment you enter your details on lottery1.

Encryption in Transit and at Rest

All data transmitted between your device and lottery1.co is encrypted using TLS. Account details, payment identifiers linked to UPI and PhonePe, and session data are encrypted at rest in our database systems.

Cookie Policy

We use strictly necessary cookies to keep your session active, and optional analytics cookies to understand how pages are used. You can manage cookie preferences from the cookie banner or your account settings at any time.

Data Retention Periods

Account data is retained for as long as your account is active and for a period required by applicable law after closure. Transaction records linked to UPI or Paytm payments are kept for the period mandated by financial regulations in your jurisdiction.

Third-Party Data Sharing

We share data only with service providers who process it on our behalf — payment processors such as UPI rails, fraud detection services, and customer support platforms. We do not sell your data to advertisers or unrelated third parties.

Your Access and Correction Rights

You can request a copy of all personal data we hold about you, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to retain the data. Submit these requests via email or through Account Settings.

Account Security Practices

lottery1 uses two-factor authentication on account login, monitors for unusual session activity, and locks accounts automatically if suspicious access patterns are detected — protecting both your funds and your personal data.

Frequently Asked Questions About Our Privacy Policy

Here are the questions we hear most often about how lottery1 handles personal data. If your question is not covered below, use the contact options in the Support section to reach our privacy team directly.

We collect your name, email address, phone number, date of birth for age verification, and payment identifiers such as your UPI ID or Paytm number. We also log device type, IP address, and session activity to keep your account secure.

We share data only with service providers who help us operate the platform — payment processors, fraud detection systems, and support tools. These providers are contractually bound to process your data only as instructed and never for their own purposes.

Log in to your account and go to Settings, then Privacy, to download a copy of your data directly. Alternatively, email our privacy team from your registered email address and we will send your data within 72 hours of verifying your identity.

Yes. Submit a deletion request through Account Settings or by emailing the privacy team. We will erase your data except where we are legally required to retain specific records — for example, transaction logs mandated by financial regulations applicable in your jurisdiction.

We retain transaction records and identity verification data for the period required by the applicable law in your jurisdiction after account closure. All other data is deleted within 30 days of a verified closure or deletion request.

We use session cookies that are strictly necessary for the site to work, and optional analytics cookies that help us understand page usage. You can accept, reject, or customise optional cookies from the cookie banner shown on your first visit or in Account Settings.

Email our privacy team directly with your account email in the subject line. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction under applicable Indian law.